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CANCELLATION AND PAYMENT POLICY

Understanding Your Payment & Cancellation Rights

Flexible rates

  • Cancellations made up to 14 days before arrival are free of charge, and any deposit paid is refunded.
  • If cancelled within 14 days before arrival, or in case of a no-show or early departure, the total price of the reservation is charged (100% non-refundable).
  • Changes and rebookings are possible up to 14 days before arrival, subject to availability and to the rate applicable at that time.

Non-refundable and special rates

  • These rates are charged in full at the time of booking.
  • They cannot be changed, and no refund is given in the event of cancellation, a no-show or an early departure.

Payment

  • Payment terms depend on the rate you book and are shown before you confirm your booking.
  • Payment must in all cases be completed on arrival before the keys are issued.
  • A deposit of USD 250 per accommodation is placed at check-in as a credit card authorisation, and is released within one week of departure if unused.

Rates, taxes and fees

  • All rates are in USD. A resort fee of USD 10 per accommodation per night applies to every stay, and 7% tax is charged on the total amount including the resort fee.
  • The room rate, the resort fee and the tax are shown separately before you confirm your booking.

Groups, events and long stays

  • For bookings of three or more accommodations, and for events, weddings and long-stay reservations, separate payment and cancellation terms are agreed in writing and prevail over this policy.

Bookings made through a third party

  • Where you book through an online travel agency or another third party, the cancellation and payment conditions of that party apply to your booking.

Current offers

  • The conditions of our current offers and packages, including any food and beverage credit, minimum stay, blackout dates and validity period, are published with the offer itself at bluebay-curacao.com/upgrade-your-stay.

We strongly recommend that all guests take out appropriate travel and cancellation insurance.

Annex A — Price list

All amounts in USD. This list is also available at the Front Office and forms part of Part II.

Extra persons and beds

Item Charge
Baby cot (children up to and including 2 years) 25.00 per stay
Extra person from the age of 3, per night 25.00 per person
High chair 25.00 per stay

Services

Item Charge
Early check-in on request
Late check-out (requested and granted) on request
Late check-out not requested or not granted one room night
Additional housekeeping, per day on request
Laundry service, up to 3 kg 20.00
Laundry service, coloured items washed separately, per wash 20.00
Charging of electric vehicles not complimentary; rates at Reception

Deposits on borrowed items

Item Deposit
Second room key 75.00
220V-to-110V adapter 5.00

Replacement and penalty charges

Item Charge
Lost room key 75.00
Lost beach towel 12.50
Damaged or severely stained bedding 25.00
Damaged or severely stained towel or pillowcase 15.00 each
Smoking inside an accommodation (deep cleaning) 500.00
Barbecuing at the accommodation (recovery fee) 500.00
Pets on the premises (cleaning fee) 500.00
Disturbance after 10 PM, per instance up to 250.00

Charges for damage, loss or excessive cleaning that are not listed here are charged at cost, together with any lost revenue where an accommodation cannot be rented out as a result.

Summer Escape Offer

Enjoy a little extra during your stay. Book between now and October 31st, 2026, with a minimum stay of 5 nights and receive a $200 Resort Food & Beverage Credit.

Available for reservations at The Ivy, The Garden, The Breeze and The Jazmyn

Book now and make your Curaçao getaway even more rewarding.

Book now